Effective: May 2026. This policy describes how we collect, protect, and handle your information when utilizing imei.ae services.
We collect personal information directly provided by you during account creation or transaction checkout. This includes your:
Your device’s 15-digit IMEI code is used **solely** for processing your database queries and official remote carrier unlock requests.
Your information is used strictly to fulfill your orders, provide reliable customer support, and improve the technical stability of our platform.
**We do not sell, rent, lease, or share your personal data with third parties.** We only share your data with payment processors and global carrier suppliers as necessary to complete your specific transaction request.
Transactions executed on imei.ae are processed securely through **Stripe**, a certified PCI DSS Level 1 payment processor.
All financial entries are encrypted in transit via SSL protocols. **We never store, view, or process your credit card numbers on our servers.**
We retain your order histories for a reasonable period to provide long-term customer assistance and fulfill our accounting obligations.
Under data protection frameworks, you maintain full authority over your data. You may request the permanent deletion of your customer history from our databases at any time by contacting us.
If you have any questions regarding this Privacy Policy, your stored profile data, or wish to request data deletion, please contact us: